YOUR 24-HOUR FLIGHT REFUND MAY HAVE A CATCH

@cbsmornings

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Why it worked

The video provides a timely and practical consumer tip about a common travel-related policy change. The use of a personal anecdote makes the information relatable and highlights the potential financial impact on viewers, encouraging them to pay attention.

Summary

The video explains that the 24-hour flight refund policy has changed for many airlines. While previously offering a full refund within 24 hours of booking, most airlines now require the flight to be booked at least seven days in advance. The speaker shares a personal experience where booking a cheaper flight in reverse resulted in an airline credit instead of a refund due to the policy change.

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Transcript, structure and on-screen text

5 beats, a 279-word transcript and 66 lines of on-screen text — the parts you need to write your own version.

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Original caption

Many airlines now only offer a full refund within 24 hours of booking if the flight is at least seven days away, though Delta and Alaska have different policies. @krisvancleave explains that travelers booking closer to departure may be able to change a flight, but could receive an airline credit instead of getting money back. #flights #travel #refunds #airlines #booking