Hi, my bag was damaged during the flight.

@milansinghhh

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3 videos

Why it worked

The video provides a practical travel hack that educates viewers on their rights regarding damaged luggage, presented in a relatable and engaging skit format.

Summary

A traveler complains about their damaged luggage to an airline representative who initially dismisses the claim, stating wear and tear is normal. The traveler then reveals the airline is legally responsible for damages up to $3800 per passenger, prompting the representative to offer a claim form.

Structure

1Traveler reports damaged luggage
2Airline representative dismisses the claim
3Traveler explains airline's legal responsibility
4Airline representative offers a claim form

Product placement

Original caption

✈️ How to get FREE money for damaged luggage! If you’re a frequent flyer, you know how careless airlines can be with your luggage. Sometimes, bags with ‘fragile’ stickers on them come back the most damaged 😤 that’s why you need THIS hack! Before your flight, always take a clear picture of your luggage. This will come in handy later. If your check-in luggage ever comes back damaged, the airline is legally responsible for paying the damages. The U.S. Department of Transportation specifies that the airline is responsible for up to $3,800 for every passenger 🤯 so if an airline ever refuses to pay damages, or offers too little, just show them the picture of your undamaged luggage and claim your compensation 💰 Disclaimer: My content is for educational purposes only, this is not financial or any other advice. #finance #PersonalFinance #money #fintok #moneytok

More from @milansinghhh

Call to action

All right, fill out this baggage claim form and we'll send you check.

On-screen text

DELTA Airline According to the DOT, • Airlines are responsible for repairing or reimbursing a passenger for damaged baggage and/or its contents when the damage occurs while the bag is under the airline's control during transportation (Subject to MAXIMUM Limits on liabilities). • For DOMESTIC flights, DOT regulation allows airlines to limit their liability for a lost, damaged, or delayed bag. Airlines are free to pay more than the limit, but are not required to do so. • The maximum liability amount allowed by the regulation is $3,800. BAGGAAGE - ONLINE CLAIM FORM BAGGAGE ONLINE CLAIM FORMS First Name Last Name INDICATED REQUIRED INFORMATION NEXT Return to top Return to top

Transcript

Hi, my bag was damaged during the flight. Looks just fine to me. A little bit of wear and tear is normal. That's exactly why you take a picture before your flight. Well, here's a picture of my bag before the flight. And as you can see, it's clearly not damaged. What can you do for me? We can't do anything about damaged bags anyways. Bye. Actually, the airline is legally responsible for paying the damages. Okay, how about I send you a $100 refrigerator? What's your email? That's too low. According to the DOT, you're responsible for up to $3800 for every passenger on the flight. All right, fill out this baggage claim form and we'll send you check. Maybe. Who even told you this? I just follow me on.