Unpopular opinion but if I pay a pre-move in cleaning fee I expect the apartment to be cleaned.

The video likely resonated due to the relatable sentiment of paying for services that don't meet expectations, combined with the satisfying visual of cleaning and the common experience of moving.

The creator is cleaning the stairs of a new apartment with a Bissell carpet cleaner, expressing dissatisfaction with paying a pre-move cleaning fee. They then empty the dirty water from the cleaner into the sink.