The video likely resonated due to the relatable story of a bad customer service experience, the creator's engaging storytelling, and the clear demonstration of the product's flaws through text messages and visual evidence.
Summary
The creator recounts a negative experience with a Dallas hairstylist who allegedly scammed her out of $500 for hair bundles. The creator details the miscommunication regarding the hair color and texture, the stylist's alleged dishonesty, and her attempts to resolve the issue, which ultimately led to her seeking a refund.
Structure
1Introduction to the scam and the hairstylist
2The creator's experience waiting for the hairstylist
3The reveal of the incorrect hair product
4The creator's confrontation with the hairstylist
5
Original caption
Storytime: these hairstylists need to be in stopped pt 2(🥹 #storytime #hairtok #dallashairstylist #rawbundles #hairextensions
More from @jjoysearth_
More breakout videos from this creator.
The hairstylist's inadequate refund offer
6The creator's decision to share her story and warn others
Product placement
HEB: This is a grocery store bag that appears in the video. Removing it would not change what happens. incidental.
Cash App: This is a payment app that appears in text messages. Removing it would not change what happens. incidental.
FedEx: This is a shipping company that appears in a text message. Removing it would not change what happens. incidental.
Wells Fargo: This is a bank that appears in a text message. Removing it would not change what happens. incidental.
Pinterest: This is a social media platform that appears in a text message. Removing it would not change what happens. incidental.
Raw Bundles: This is hair that the creator ordered. It is the subject of the video. Removing it would change what happens. subject.
On-screen text
THESE HAIRSTYLISTS
MUST BE STOPPED PT2
Dallas hairstylist scammed me
out of $500 pt 2
Transcript
This is the best friend that ended up calling the cops. I actually did go pull up and she wasn't there. I don't think y'all gonna like what's inside this bag. I don't think y'all gonna like what's inside this bag. The person that was actually there was her mom and her dad. They were like, oh, she's not here but she's on her way back. You wanna come inside and wait? And I'm like, nah, what I'm gonna do instead is wait outside in this heat so I can get angry again cause she is gonna come to this location. Right? That's her house, right? That's her house. I ended up coming inside the house and waiting in the salon area. Why does she come up to me and she's like, here's your hair. Hahaha, that's what she should have done. I'm looking at the hair, why is it in the HEB bag? So I look at the hair and I said, excuse me, hello. Why is the hair in the bags? Because I told them to dye the hair before I ordered it. I need y'all to hold on to that. It's a very important part of the story time. So hold on to that. I said, I showed you that. I wanted straight jet black bust damn. This is body wave. She's like, raw hair cannot come straight. Virgin hair comes with body wave. So I'm over here like, okay. I get in the car and I call two people cause I knew I needed backup. I was in California as a creative director and I got the opportunity to meet one of Beyonce's hair stylist and I called them and I was like, Ricky Ashton, like, please come tell me, look at this hair. And they're like, that's not jet black. But is this raw hair? Can you see it through the camera and see if it's raw hair? Well, we won't know unless you shampoo it, which we will do. We are gonna do that. I call Z. I show her the hair. She tell me, Joy, that's not raw bundles. So basically she got the hair from Canal Street. So what do I do? I text my friend. Call the police. Are you serious??? I'm going to call them right now. Are you okay?? I'm going to call. Please tell me you're okay. Joy. Joy. I walk back up in there and I'm like, this hair is not jet black. I need my refund for it. She said, is that all? $28.00. Is that all? And I get in my car and I drive off. So we will be putting this in shampoo. I've already been prepared to take my L on this process. Even though we were doing collaborations, I would still send money cause I appreciate your time. When it came to sending extra, I sent the extra cause I don't give a fuck. I don't trust that this is my head. Remember when she said that she told them to dye the hair before it was ordered? But during our text thread, you had already sent me the information of you ordering it. So how the fuck did you message them and tell them that they should make it jet black? I can't cancel it, it's paid for and shipped already. I can't give you the number to where I'm sourcing my hair from...? Hello Good morning, congrats on the brand trip. 4 Replies. Latest Monday to have it prepped before the 20th like the text I'm confused. Meaning the hair was supposed to be ordered last Monday. Before you ordered it and I know a lot of y'all were like, oh my gosh, you guys should have called the police. You should have done this. This is a warning for her. I'm not gonna say who it is. You know who you are. Mind you, this is someone who has touched my head more than 3 times and not done a bad job. I trusted that it would be different. To go look at my part 1 and see how many people in the comments said that they would pull up and whoop ass, especially when you're giving people your address to your actual house. People are crazy enough. Social media is my job. And of course, I don't wanna taint it behind $500 of raw bundles. But I don't give a fuck.
