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FlyFrontier
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Frontier Airlines just posted a fully remote 100% work from home job opportunity and they are paying from $39.30 per hour. This is remote anywhere across the US. You are not needed back into the office. This is great for those of you who have customer service related skills. If you're interested, you're going to want to lock in, save this video and listen in for the details because they are accepting applications all the way up until the end of October 1st. So we're gonna talk about the company, the job itself, in order to you can find apply today. So stay tuned for the details. So this is with Fly Frontier and this is basically a remote customer care operations management position. This person is overseeing the companies that Frontier hires in order to handle the customer service functions such as the phone, the chat support, the complaints, the refunds, baggage support, escalations and specialty support. And so a major part of this particular job is making sure that those outside of the customer service partners are meeting the Frontier's performance standards and providing good customer service experience. So this is the manager customer care partner delivery and it is fully remote. This person is also leading vendor performance meetings, overseeing refunds, baggage customer recovery, identifying customer pain points, creating improvement plans, preparing reports, updating for leadership, helping to manage major operational changes and high volume events, working with teams across Frontier to improve the customer service and helping to identify opportunities for automation and process improvement. So this is not a beginner friendly role by any means. For someone who um, is comfortable within management. And if you have or you currently are within a management role, for at least 7 years of leadership experience within that role. Have worked within the call centre operations, customer care, vendor operations, customer advocacy, complaints escalations, customer service experience or similar environments, for you. If you are experienced within customer service, the call centre, contact centre, vendor operations, anyone who has basically managed the large scale customer support operations and maybe even outsourced BPO partners, this is for you. The schedule is a full time schedule. The pay is salary pay from $81,752 which equates to approximately $39.30 per hour, all the way up to $108,511 per year, which equates to approximately $52.17 per hour, assuming the 40 hour work week. Remote anywhere across the US. No state restrictions. This role may also involve collaborating with remote, offshore and multi site vendor teams. Interested in applying to this job, the application deadline is October 1st at midnight. An opportunity for anyone who wants remote and get paid very well. The salary is over six figures. Full time work within the airline industry and there are many benefits and perks as well. If you're interested, head over to their official website FlyFrontier.com/careers and when you get onto that site, you're going to click all careers and then put in manager, customer care, partner, delivery, remote. It's fully available and way up until October 1st.