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Agency owners, you've had these. You've heard these. Here's what they actually mean. Urgent. Needed last week. Paperwork not started. The Vertex fix: we agree the real timeline, in writing. Quick call. Two hours. The Vertex fix: we send the details first, in writing. Flexible start date. Ideally Monday. Yesterday. The Vertex fix: we get the actual start date, in writing. Don't worry, we'll sort accommodation later. We haven't. The Vertex fix: we confirm who provides it, in writing. Vertex, a partner who asks the right questions first and gets it in writing. For licensed recruitment agencies, partner with a network that gets it in writing. Partner with us at vertexintern.com/contact.