THIS CUSTOMER ORDERED 3 TIMES 🥺😭

@thedripbear

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SoundTikTok sound · Circles - Instrumental

Promoted product

The Drip Bearthedripbear.com

The Drip Bear is an e-commerce brand selling DIY kits for creating collectible bear figures and related accessories.

5 videos

Why it worked

The video leverages the power of social proof by highlighting a repeat customer, which builds trust and encourages new customers. The personal touch of showing the packing process and adding a bonus item creates a positive brand experience.

Summary

The video shows the process of packing an order for a repeat customer named Evelyn, who has ordered three times. The creator highlights the customer's previous orders and the specific items chosen for this order, including a bear figurine and various accessories.

Structure

1Customer's order history revealed
2Unboxing and showing the items
3Highlighting the chosen colors and accessories
4

Original caption

This is the BIGGEST COMPLIMENT 🥺🥹💗 #SmallBusiness #australiansmallbusiness #thedripbear #paintbear #bearpainting #diybear #packanorder

More from @thedripbear

Product placement

The Drip Bear (ACTS - this is the name of the business, and the video shows them packing an order from this business. Removing the name would change the context of the video, as it would no longer be clear whose order is being packed.)

On-screen text

THIS CUSTOMER ORDERED 3 TIMES 🥺😭 Customer Evelyn 3 orders 10 Jan #TDB Archived 1 item $58.65 25 Jan #TDB Archived 2 items $110.40 10 Jan #TDB Archived 1 item $58.65 Recent orders now her 3rd order is in December she's only ever ordered our 23 cm bears and this time she got 'villager' As the name tag let's see what colour she chose sky blue and light purple my favourite thing is getting a matching rubber band to the colours and tying it all together cause that just looks so good cups for her and a tool kit finally her plate look something like this and because this is her 3rd order with us we're gonna throw in a little keychain and these are the colours I chose for her just so it's a little different so whether if you guys have never ordered from us , ordered multiple times we really appreciate your support but when we see familiar names it really makes us smile thank you so much Evelyn 💖

Transcript

Let's pack this customer's third order with us today. If you guys didn't know, we can actually see on our website, we can actually see how many times someone has ordered with us. And here you can see Evelyn's ordered three times with us! Now what's interesting is, she placed the first order in January. Second order in January. Now her third order is in December. She's only ever ordered our 23 cm bears and this time she got 'villager' as the name tag. Let's see what colour she chose. Sky blue and light purple. My favourite thing is getting a matching rubber band to the colours and tying it all together, 'cause that just looks so good. Cups for her and a tool kit. Finally, her plate. Look something like this. And because this is her third order with us, we're gonna throw in a little keychain. And these are the colours I chose for her, just so it's a little different. So whether if you guys have never ordered from us, ordered multiple times, we really appreciate your support. But when we see familiar names, it really makes us smile. Thank you so much Evelyn 💖