We have an updated on our

@cupedawg

18.0K followers · usually 5.7K views a post

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SoundTikTok sound · original sound - cupedawg

View velocity

+45.2K views over 7.1d · ~6.4K/day · 6 observations

Promoted product

Movibox Deluxe

Why it worked

The creator's relatable frustration with a faulty product and the subsequent positive resolution (refund and replacement) likely resonated with viewers, creating a sense of shared experience and anticipation for the outcome.

Summary

The creator unboxes a Moterm journal and a Movibox Deluxe, expressing frustration that the latter likely doesn't work. After reaching out to both Amazon and Moterm, she was informed that she will receive a refund and a new journal, which she hopes will work.

Structure

1Unboxing Moterm journal and Movibox Deluxe
2Expressing disappointment with Movibox Deluxe functionality
3Contacting Amazon and Moterm for support
4Receiving news of a refund and replacement
5Hoping the new journal works

Original caption

I’ll keep you posted when the new one comes guys I swear #moterm #amazon #journaltok

More from @cupedawg

Product placement

MOTERM journal: acts - it is a journal that the creator is unboxing and showing. Removing it would change what happens in the video. Amazon: appears - it is mentioned as the place where the journal was purchased. Removing it would not change what happens in the video. Movibox Deluxe: acts - it is a device that the creator is unboxing and showing. Removing it would change what happens in the video. Laxima: acts - it is a person the creator is talking to, who will refund her purchase. Removing it would change what happens in the video.

On-screen text

MOTERM

Transcript

We have an updated on our Moterm journal. If you're new here I purchased this Moterm journal on Amazon and they sent me a Movibox Deluxe. This is from the 2000s it probably doesn't even work anymore. I reached out to Moterm themselves. Not very helpful. Haven't heard from them in about 12 hours. Also reached out to Amazon because I was like I don't know who to talk to here. I got it from Moterm shop on Amazon but whatever. Talked to this great woman named Laxima. Basically with their going to do is they're going to refund me for my purchase and they're going to send me a new journal. So fingers crossed that this time I actually get one. So fingers crossed that this time I actually get one.