For me, the hardest thing about being a front office secretary is the need to be mentally available to everyone all the time. Naturally, your to-do list falls by the wayside.

The video likely resonated with viewers in similar roles by highlighting a common and relatable struggle in a concise and visually appealing way, using a common TikTok format of text overlay on a visually interesting scene.

The creator, a front office secretary, shares a common struggle of being constantly mentally available to others, which causes their own tasks to fall behind. The video uses a visual of a drink and office supplies to accompany this relatable sentiment.