Responding to sales resistance:

@promptedbyamber

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Why it worked

The video offers a relatable and counter-intuitive approach to handling sales resistance by demonstrating empathy and acceptance rather than aggressive persuasion. This resonates with viewers seeking effective communication strategies.

Summary

The creator shares an anecdote about encountering sales resistance from a Ukrainian woman. Instead of pushing, the creator accepted the resistance and sat in silence, which surprisingly led to a more comfortable interaction.

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Original caption

She made it clear she didn’t want to talk. So I didn’t try to reframe it or push past it. I told her a story to show I was okay with that, and that this didn’t have to be a performative conversation. I understood where she was coming from, so I matched her energy and slowed down. Ironically, that’s what opened her up. Do you think this is sales resistance? #sales #communication