Hook

Their other posts in the index, biggest breakout first.
I used to work in consulting, now I work in tech, and one thing I've noticed consistently is the most impressive and likable people in my office have never been the ones just going heads down crunching numbers. They're the ones who can build relationships, read a room, and make people feel heard. Those skills show up everywhere in the business world, but one path that does not get talked about enough is customer experience. I'm talking about customer success, personal banking associate, client relations, account management, banking support, the list goes on and on. These are real career paths that can pay well and feel authentic, especially because they're built for people who are naturally good with people. If that sounds like you, I want to talk about something I genuinely wish more people knew about. It's a program called Year Up United. This is a 100% tuition-free job training program for people between the ages of 18 and 29 who have their high school diploma or GED but don't have a college degree. They have a few different pathways, but the customer experience pathway is an example of what they do best. You go in with the people skills you'll already have, and they train you on all the technical stuff, CRM systems, performance data, customer success tools. The kind of training that allows you to transform your people skills into a higher-paying career. If you're ready to get started, head to the Year Up United website.