When Your Boss Says to Step Up Your Customer Service

@itsaarongonzales

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SoundTikTok sound · original sound - itsaarongonzales

Why it worked

The video uses a popular sound and a relatable scenario (customer service expectations) combined with physical comedy to create an engaging and shareable piece of content.

Summary

A Starbucks employee humorously acts out stepping up customer service by dramatically serving a drink and interacting with a customer. The employee's exaggerated movements and expressions convey a comedic take on exceeding expectations.

Structure

1Employee receives instruction to improve customer service
2Employee dramatically prepares and serves a drink
3Employee interacts with a customer with exaggerated flair
4Employee performs a final flourish

Product placement

Starbucks (appears): A coffee shop chain. The video takes place inside a Starbucks, and the employees wear Starbucks aprons. Removing the branding would not change what happens in the video.

On-screen text

When Your Boss Says to Step Up Your Customer Service

Transcript

Little bit of money, cut a little bit of my life, a little bit of Erica by my side. A little bit of re-dos, all I need. A little bit of T-nos, what I see.