I ALWAYS LAUGH

I always laugh at clients who send a blurry photo of their interior and go, yeah, it's basically just a wipe down, 10 minutes and we're good. This guy shows up with his young, in a rush, supposedly has somewhere tells me the previous owner trashed it. He himself never gets anything dirty. Dusty. I open first thing, the not a dust smell, something that's there for months. I start with extraction. Yellow hose goes seat and immediately crumbs, pebbles, bits of plastic, a still sealed personal item under. Say nothing. Keep the front mats aren't mats anymore. Compacted layer of pull out the brush. Dashboard, radio, shifter, everything grey with in grind. Client starts backing off a bit, says, yeah, okay, I've literally never cleaned this one. Just bought it. Now the big foam on the seats. Rotary brush. The foam turns brown in seconds. The driver seat especially. Soaking everything up for years. While I'm working, I grab my usual fabric cleaner. Bio with 10% that bottle cost me less than 10 bucks and last me 15 cars easy. Client pays 320 but he's not paying for the bottle. Four hours of work and the I'm running steam on the seams. Final extraction. Pass microfiber everywhere. By the end, a different color. Dirty gray turns into a light, almost new gray. Mats are deep dash is shining. Client looks at his own car and goes, wait, that's the colour underneath? He said ten minutes. We were there four hours. You think he apology? Have just taken