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POV: the worst patient misses their doctors appointment

@josephjamestiktok

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+103.1K views over 17.4d · ~5.9K/day · 6 observations

Why it worked

The video uses a relatable scenario of a frustrating customer service interaction, exaggerated for comedic effect. The creator's performance and the clear, concise dialogue make the humor accessible and shareable.

Summary

A person is frustrated with a receptionist who has booked their doctor's appointment for the wrong day. The person insists they booked it for today at 2 PM, not yesterday, and expresses their annoyance at the receptionist's inability to listen and the resulting wasted trip.

Structure

1Patient arrives for appointment
2Receptionist error identified
3Patient expresses frustration
4Patient corrects the error
5Patient leaves, vowing to return

On-screen text

POV: the worst patient misses their doctors appointment

Transcript

Hello. Got an appointment to see the doctor. No, I don't want to check in on the bloody screen that's come to the desk. Check me in please. What? No, that's not right. No, no, no. It was for today at 2 o'clock, not yesterday. Look. I know when the appointment was booked for, 'cause I'm the one who bloody booked it, didn't I? It was for today at 2 o'clock. Your is not working. Maybe you need to go and see the doctor. It was for today at 2 o'clock. All right, so if you don't mind, go and let the doctor know I'm ready to see him. Look. Listen. I know when the appointment was booked for. I booked it last week. I booked it for today at 2 o'clock. What the phone right? You don't tell me now. Great. It was for yesterday. Oh my god. What a waste of a bus journey. All because you and your colleagues don't know how to listen. I said for today at 2 o'clock, not yesterday. So why have I been booked in for bloody yesterday? This is a disgrace. The NHS is falling apart. It's because of people like you not listening. When's your next available appointment? Tomorrow. I'll head all the way back home and I'll come back tomorrow then, shall I? Are you sure it's for tomorrow? Gonna have some proof? Great. Thank you very much. I guess I'll see you tomorrow then, won't I? Thank you. Thank you very much.