Why it worked
The story combines a heartwarming act of kindness with a surprising twist, highlighting the resourcefulness of a pizza delivery driver in a crisis situation, which resonated emotionally with viewers.
Summary
During Hurricane Matthew, an 87-year-old woman was isolated and without power. Her grandson, unable to reach her, ordered a pizza from Papa John's to ensure someone checked on her. The delivery driver successfully delivered the pizza and confirmed she was alive, a feat the authorities couldn't accomplish.