When your customer says, "I will get back to you." but they never do. what should you do?

When your customer says, "I will get back to you." but they never do. what should you do? >>>>> You send the price. They reply, "I'll get back to you." You actually believe them. >>>>> So you wait... And wait... They never come back. >>>>> Before you blame your price... Check these 4 things first. >>>>> 1. Reply Faster They send you a message. "Hi. Is this available?" >>>>> You reply 6 hours later. By then... They're already chatting with another seller. Interest doesn't wait. >>>>> 2. Make It Personal They ask, "How much is it?" X You reply: "N25,000." >>>>> That's just an answer. Instead: "Hi Aisha. It's N25,000. Can I ask, is it for you or is it a gift?" Now you're having a conversation. >>>>> 3. Explain the Value They ask, "Why is it N25,000?" X You reply: "That's our price." >>>>> Instead: "It's N25,000 because it lasts much longer, doesn't fade after washing, and saves you from buying another one in a few months." Don't just tell them the price. Give them a reason to buy. >>>>> 4. Follow Up They say, "I'll get back to you." X You never message again. >>>>> Two days later, send this: "Hi Aisha. Just checking in. Did you have any questions, or is there anything stopping you from ordering?" Many sales happen because someone followed up. >>>>> When your customer says, "I'll get back to you." Don't wait for them. Get back to them.