Reply to Goat's comment What did she tell you?

@sswaaggprincess

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SoundTikTok sound · original sound - sswaaggprincess

Promoted product

Apple iPhone 15 Pro

Designed for Apple Intelligence. Discover iPhone Duo, iPhone 18 Pro, iPhone Air, iPhone 17, and iPhone 17e.

2 videos2 creators

Why it worked

The video taps into a common consumer experience of encountering minor flaws in new products, particularly high-value items like iPhones, and the relatable frustration that follows. The creator's personal anecdote and emotional reaction, combined with the clear visual of the product, likely resonated with viewers.

Summary

The creator shares an experience at an Apple store where an employee suggested that new iPhones often come with minor defects. She expresses her surprise and disappointment, but ultimately remains excited about her new phone and plans to explore its features.

Structure

1Introduction of the comment and the creator's initial reaction
2Explanation of the previous iPhone issue and the exchange process
3The employee's statement about potential defects in new iPhones

Original caption

Replying to @Goat #apple #iphone18 #unboxing #shopping

More from @sswaaggprincess

Product placement

Apple iPhone 15 Pro (ACTS - the phone is shown and discussed as a product being exchanged due to defects, and its features are implied. Removing it would change the video's topic. Apple (APPEARS - the brand logo is visible on the phone, but the video focuses on the product itself, not the company's overall operations. Removing the logo would not change the video's narrative about the phone.)

On-screen text

Reply to Goat's comment What did she tell you?

Transcript

I honestly don't know why she would say this but she was basically implying that it's not uncommon and almost normal for brand new iPhones to come with slight defects. Before I continue, this time I do want to make a disclaimer that yes, this is a very first world problem and I'm very happy and grateful to have gotten a new phone at all. But that's exactly why I would expect and want it to be in perfect condition. If you guys are wondering what happened to the first 18 Pro I bought, I posted it a few videos back, but because of that, I went in yesterday to exchange it. And the first lady was having a bit of trouble looking for the scratch because the lighting and it is very, very small. And so I took a shot, I tried to find the scratch for her to show her. And as I was doing so, she goes, you know, you can exchange it today and get a new one, but the next one might be the same. And I go, what do you mean? And then this is what she said. She goes, oh, well, you can swap it and swap and swap it for new ones, but the phones are going to come with imperfections sometimes. Apple is telling me that you guys produce and sell defective phones. Personally, I don't think so. I love Apple. I'm so excited about my new phone. I'm going to finish setting her up tonight. I'm going to explore all the new updates that there are, test the camera out. And yeah, I'm just so excited to use her. What? I'm sorry, what? Apple is telling me that you guys produce and sell defective phones. Personally, I don't think so. I love Apple. I'm so excited about my new phone. I'm going to finish setting her up tonight. I'm going to explore all the new updates that there are, test the camera out. And yeah, I'm just so excited to use her.