So here's a quick guide on how to actually start your virtual call center.

So here's a quick guide on how to actually start your virtual call center no arise. So this is some misconceptions about owning and starting a virtual call center part 2 but let's go ahead and talk about how to start your virtual call center. Now a lot of people want you to go platform specific but my way actually teaches you how to start a brand from the bottom up. So let's start with that first block right up there. When it comes to starting a call center you wanna make sure that you have a mission or purpose and along with any business why it's important for you know your purpose and your mission as a business is so that you can try to align that with your North American Industry Classification System code. Now this code is simply the way that is put. It classifies the work or the service or the labor that you provide with a code. When you wanted to get into government contracting this is the system that they use to classify your business and how you will find those contracts but that is for a way later video. Okay block 2 develop a brand personality. Guys I cannot stress this enough because you need to make a business that other people wanna work at. Would you work at a company if you knew nothing about the company, the company had no face, no personality, no nothing? You wouldn't do that. So you need to build a brand personality. This personality could be you just offering certain services. So maybe your staff and center only in the healthcare provider world and your personality is providing top notch work. Things like that. Now the very last thing in starting your virtual call center before you get to actually put in systems together making those connections you're going to identify your target audience. And usually with owning a virtual call center or a virtual business you're going to have your clients as a target audience and then you're going to have the agents that you want to hire as your target audience. You need to identify these groups so that when you're ready to market you know exactly who to talk to, you know exactly who you're trying to get funding for or what you're trying to get funding for. Now this is how you actually start your virtual call center. Build the brand foundation, figure out who you are as organization and then also figure out who you want to market to. After you do those things you need to legalize your business, formulate your business, create a website, get a virtual business address, phone number and all of those things and then you're able to start networking and doing proposals and things like that. Also disclaimer, if you want to skip the rise route and go straight into government contracting that is going to take a little bit longer and I suggest you get on that immediately. Government contracting is free and you can do it through Sam.gov for free. Now if I taught you something new today and you want a more in depth lesson of blocks 1 through 3 come to my webinar tomorrow at 6 pm or if you're watching this after March 27th you can still purchase the recording in the link in my bio. What's up y'all, I'm Sarah the CEO of Genes Consumer Solutions and I wish your business success. If I taught you something new today make sure you follow and hit that like button, bye bye.