THREE THINGS I WISH I KNEW BEFORE I STARTED MY CALL CENTER

@wfhceosarahhoops_

13.1K followers · usually 666 views a post

Views

50.2K

Likes

3.1K

Comments

119

Shares

472

Selling · SaaS

HubSpot

https://www.hubspot.com/ ↗

Why it worked

The video provides actionable, high-value advice for a specific niche (call center owners) while seamlessly integrating tools that solve common pain points, making the promotion feel like helpful content.

Summary

The creator shares three tips for starting a virtual call center, recommending specific tools for CRM, payroll, and website building. She highlights HubSpot, payroll services, and Google Sites as essential resources she wishes she had known about earlier.

Structure

1Introduction to the creator and her business
2Recommendation of HubSpot for CRM
3Advice on choosing affordable payroll services
4Suggestion of Google Sites for free website hosting
5Closing call to action

Product placement

HubSpot is featured as the recommended CRM tool, with its website shown on screen.

Call to action

Like and follow for more tips and check the link in bio for business owner resources.

On-screen text

Original caption

#greenscreen starting any business isnt easy. It requires success and failire! Follow for more call center owner goodies! Did you learn something new today? #callcenterowner #virtualcallcenterbusiness #howtostartavirtualcallcenter #ibocallcenter #virtualcallcentercourse #virtualcallcenterowner

More from @wfhceosarahhoops_

Their other posts in the index, biggest breakout first.

THREE THINGS I WISH I KNEW BEFORE I STARTED MY CALL CENTER what's up I'm Sarah the virtual call center owner of Gen X Consumer Solutions and I'm here to tell you three things that I wish I knew about my call center before I opened it let's get it Get a Free Demo of HubSpot's CRM Platform now let's get into the first thing that I wish I knew about C R M systems which was Hub Spot I wish I literally knew about Hub Spot before I started my business it's one of the best C R M systems out there it has the the the most user friendly interface and it's free you can use a lot of features up here for 0.99 Contractor Payments the second thing that I wish I knew about before I started my virtual call centre was good contractor payments and payroll services I recommend using a payroll service that has a very cheap and affordable flat rate that offers free contractors and a reasonable additional price per contractor these companies out there are literally asking you to rob Peter literally just to pay Paul like this is not exaggeration I wish I knew that it cost money to pay people and that when it comes to payroll systems you need to be vetting Sites last but not least the third thing that I wish that I knew before before I started my call center was literally Google Sites I wish that I knew that this was a free application that you could either host your on-boarding on or you could literally have a free website literally on Google it gives you a free domain and everything literally this would have saved me about $200 when I first started my company I paid for a Square Space subscription LIKE AND FOLLOW FOR MORE TIPS LINK IN BIO FOR FREE GOODIES!

Transcript

Three things I wish I knew before I started my call center. What's up, I'm Sarah, the virtual call center owner of Gen X Consumer Solutions, and I'm here to tell you three things that I wish I knew about my call center before I opened it. Let's get it. Now let's get into the first thing that I wish I knew about CRM systems, which was HubSpot. I wish I literally knew about HubSpot before I started my business. It's one of the best CRM systems out there. It has the most user-friendly interface and it's free. You can use a lot of features up here for $0.99. The second thing that I wish I knew about before I started my virtual call center was good contractor payments and payroll services. I recommend using a payroll service that has a very cheap and affordable flat rate that offers free contractors and a reasonable additional price per contractor. These companies out there are literally asking you to rob Peter literally just to pay Paul. Like this is not exaggeration. I wish I knew that it cost money to pay people and that when it comes to payroll systems you need to be vetting. Last but not least, the third thing that I wish that I knew before I started my call center was literally Google Sites. I wish that I knew that this was a free application that you could either host your onboarding on or you could literally have a free website literally on Google. It gives you a free domain and everything. Literally this would have saved me about $200 when I first started my company. I paid for a Squarespace subscription. I hope that I told you something new today, and if I taught you anything or if I showed you something, please like and follow. Also hit that link in my bio for business owner tips, work from home jobs, and all things you need to know about owning a virtual call center. Bye-bye.