The video addresses a common pain point for aspiring entrepreneurs in the staffing and call center industry by outlining specific, actionable reasons for failure. The creator's personal experience and direct advice lend credibility and relatability, making the content valuable and shareable.
Summary
The creator discusses three common reasons why call center and staffing agencies fail: lack of clients, insufficient managerial experience, and absence of business structure. She emphasizes the importance of a business plan, client acquisition strategies, continuous learning, and establishing a proper business foundation with a mission and value.
Structure
1Introduction and creator's background
2Reason 1: No clients and lack of business planning
3Reason 2: Insufficient managerial experience and business knowledge
4Reason 3: Lack of structure, onboarding, and CRM systems
Original caption
Three reasons why your business may not be off the ground yet! #howtostartastaffingagency #freelancerecruiter #ariseibo #govermentcontracting
More from @wfhceosarahhoops_
More breakout videos from this creator.
5
Conclusion and call to action
Product placement
The creator mentions her company, Genes Consume Solutions, and her experience in the staffing and call center industry. She also references the 'Rise platform' as a potential client source.
Call to action
If you want to learn how to tap into clients or need help figuring out how to get your agency off the ground, you can tap in with me. Google some of these platforms and reach out to local businesses.
On-screen text
THREE REASONS WHY YOUR CALL CENTER OR STAFFING AGENCY ISNT SUCCESSFUL YET...
NO CLIENTS
CONSULTANT FIRM
YOU GUYS
AND HOPEFULLY SOME
FUTURE BUSINESS OWNERS
OWN AGENCIES AND
SPECIFICALLY STARTING YOUR
OWN CALL CENTERS
ABOUT THE MAIN
THREE REASONS
FINDING TROUBLE WITH LAUNCHING
AND GETTING THEIR
CALL CENTER BUSINESSES
OR STAFFING AGENCIES
THESE ARE THE
THREE COMMON ISSUES
NO CLIENTS
CLIENTS SO I
USUALLY TELL PEOPLE
BEFORE YOU START
A BUSINESS PLAN
AND A CLIENT
AND LEAVE LIST
A BUSINESS THAT
YOU START FIRST
FIGURE OUT HOW
IT NO
SO IF YOU'RE
AGENCY AND YOU'RE
AT A STANDSTILL
YOU PROBABLY ONLY
HAD ONE CLIENT
THE RISE PLATFORM
HAVE ANY CLIENTS
AND YOU DON'T
TO MAKE MONEY
OF PEOPLE QUIT
TROUBLE FINDING RELIABLE
AND TRUSTWORTHY CLIENTS
OR CONTRACTS YOU
CAN TAP IN
OUT HOW TO
EASIEST WAY
GOOGLE SOME OF
THESE PLATFORMS
OUT TO LOCAL
BUSINESSES NEAR YOU
GAIN THEM AS CLIENTS
LET'S MOVE ON
TO NUMBER TWO
THE SECOND ONE
NOT ENOUGH MANAGERIAL EXPERIENCE
A LOT OF
PEOPLE WANNA START BUSINESSES
WITHOUT ACTUALLY HAVING
ANY BUSINESS OWNER KNOWLEDGE
ANY BUSINESS OWNER
COURSES
YOU DIDN'T EVEN
RUN A POPSICLE
WANT TO RUN A
THAT'S NOT SUSTAINABLE
YOU NEED TO
TAKE BUSINESS CREATION SERIOUSLY
INVEST IN YOUR HIGHER
HIGHER EDUCATION WHEN
BECAUSE YOU CONSTANTLY
AND PIVOT
IF YOU AREN'T
BUSINESS SAVVY AND
YOU TRY TO
THE MAIN THING
TO DO IS
JUST LOSE MONEY
ALRIGHT NOW LET'S
THE THIRD ONE
MOSTLY WHAT I
SEE WITH CALL CENTERS
NO STRUCTURE SO
YOU GUYS CALL
NOT POPPING OFF
THEY'RE NOT CONTINUING
BECAUSE YOU HAVE
YOU HAVE NO
ORGANIZATIONAL CHART
ON BOARDING YOU
HAVE NO ORIENTATION PLAN
RETENTION STRATEGY
HAVE A CUSTOMER
RELATIONSHIP SYSTEM OR
CRN SYSTEM
MEANING HOW CAN
CENTER BUSINESS WITHOUT
PEOPLE'S CALL CENTERS
FAILED BECAUSE THEY
DIDN'T CREATE A BUSINESS
A RISE THEY
BOUGHT A LLC
THOUGHT PEOPLE WERE
WORK FOR THEM
EMPLOYMENT WORKS
IF YOU PAY
SOMEBODY EVERY TWO WEEKS
YOU NEED TO
YOU OWN A
THAT HAS A
MISSION AND A VALUE
PEOPLE JUST MADE
SHOP BUSINESSES AND
DIDN'T WORK
SOMETHING THAT PEOPLE
BUY IN
THAT'S MY ADVICE
ON WHY YOUR STAFF
AGENCY OR CALL
TROUBLE GETTING OFF
YOU SOMETHING NEW TODAY
MAKE SURE YOU
AND IF I
DIDN'T MENTION SOME
THAT YOU LEARNED THROUGH
MAKE SURE YOU
COMMENT WHAT PEOPLE
THANK YOU BYE
Transcript
Let's talk about three reasons why your virtual call center or staffing agency is not successful. I'm Sarah, CEO and founder of Genes Consume Solutions. I own my own staffing agency and my own employment agency. I also have worked with the Rise platform, private contracts, government contracting, and business to business contracting. I'm also a consultant firm and I have helped some of you guys and hopefully some future business owners with starting their own agencies and specifically starting their own call centers. Now, let's talk about the main three reasons why people are finding trouble with launching and getting their call center businesses or staffing agencies off the ground. These are the three common issues that I see. The first one, no clients. You have no clients. So I usually tell people, before you start your business, you need to have a business plan and a client lead list. This is not a business that you start first, figure out how it no. So if you're agency and you're at a standstill, you probably only had one client, either it was the Rise platform, you didn't have any clients and you don't to make money. So a lot of people quit because they have trouble finding reliable and trustworthy clients or contracts. You can tap in with me, I can help you figure out how to do that. The easiest way sometimes is to Google some of these platforms, reach out to local businesses near you to gain them as clients. Let's move on to number two. The second one, not enough managerial experience. A lot of people wanna start businesses without actually having any business owner knowledge, any business owner courses. You didn't even run a popsicle stand and you wanna run a whole business. That's not sustainable. You need to take business creation seriously. You need to invest in your higher education when it comes to owning a business because you constantly learn and pivot. If you aren't business savvy and you try to get into business, the main thing that you're about to do is just lose money. Alright, now let's move on to the last. The third one, and this is mostly what I see with call centers, no structure. So a lot of you guys' call center businesses are not popping off, they're not continuing to do well because you have no structure. You have no organizational chart, no onboarding, you have no orientation plan, no retention strategy and you don't have a customer relationship system or CRM system. Meaning, how can you start a call center business without the business? People's call centers failed because they didn't create a business. A rise, they bought an LLC and then thought people were just magically work for them. That's not how employment works. If you pay somebody every two weeks, you need to you own a legitimate company that has a mission and a value. People just made these pop-up shop businesses and they didn't work. Something that people buy in. That's my advice on why your staffing agency or call center is having trouble getting off the ground. You something new today? Make sure you hit that like button. And if I didn't mention something that you learned through, make sure you comment what people should learn. Alright y'all, thank you, bye.
