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4.3Talking HeadProblem Callout hookEducation
Hook
When you work in IT and IT is left completely out of the loop and then the client complains that something wasn't done
@dannyfothree
3.3K followers · usually 10.3K views a post
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Why it worked
The video resonates with a common frustration experienced by IT professionals, using humor and a relatable anecdote to highlight the disconnect between clients and IT departments regarding communication and task initiation.
Summary
The video humorously depicts the frustration of IT professionals when clients complain about tasks not being done, especially when IT was not informed about the task's initiation. The creator shares an anecdote about a client who was upset that a new user's email wasn't set up, despite IT not being notified of the user's start date.
Structure
- 1IT left out of the loop
- 2Client complains about uncompleted task
- 3Anecdote about a client's complaint
- 4IT not being informed of new user setup
- 5Client expecting IT to magically know
On-screen text
When you work in IT and
IT is left completely out of
the loop and then the client
complains that something
wasn't done
IT'S CRAZY WHEN
IT
IS LEFT COMPLETELY
OUT OF THE
LOOP OF SOMETHING,
STILL UPSET THAT
WHAT THEY DIDN'T
TELL IT
TO DO WASN'T
THERE WAS ONE
CLIENT THAT I HAD
GOING CRAZY AND
COMPLAINING THAT A
USER WHO STARTED
THAT DAY
WASNT SET UP.
LITTLE DID THEY
DECIDED TO NOT
LET IT
KNOW THAT THEY
WERE STARTING.
ANY HEADS UP
OF WHEN THEY
BUT THEY EXPECTED
US TO MAGICALLY
THINK THAT, YEAH,
SOME USER WITH
A SPECIFIC NAME
A SPECIFIC EMAIL ADDRESS
STARTING TODAY.
WHERE DID I
FROM? I GUESS
OUT OF THIN AIR.
Original caption
When you work in IT and IT is left completely out of the loop and then the client complains that something wasn’t done #fyp #computertok #itsupport #techtok #ithumor
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