Hook

Their other posts in the index, biggest breakout first.
I was talking leadership at the Catalina Wine Mixer this weekend and they actually said that their agents are already in our system and could handle calls and volume. So we're gonna go ahead and move on this quickly, as it could be huge cost savings. It the system that can't consistently identify why customers are calling today? You want AI to resolve that? It be wrong faster. I brought that up with them. No worries. They said that that's the point, agents will learn and improve the routing, it care of itself. It I mean, that, it possible down the road, but they only that exist today, there aren't any. It like training a driver on roads that don't connect. It I don't think you guys understand the capabilities here, okay? The agents are built to optimize this routing over time. It well, unfortunately, we have a deep and traumatic understanding of the functionalities of our Oracle system, mostly against our will. But what I'm saying is the agents can't run on data that doesn't exist. It see, that's exactly what you guys the agents fill they generate what's that's the whole. Entire point. We don't need as many people, so. It so you wanna fire people and replace them with guesses? It replace them with guesses? It hope legal's ready.