Customer Makes Me Wait 2Hrs After Closing For Him... On A Saturday

@greggotcars

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Mazda MX-5 Miata

Why it worked

The video taps into relatable frustrations of customer service and the desire for a specific type of vehicle, creating a narrative that resonates with viewers who have experienced similar situations or have strong opinions about cars.

Summary

A car salesman recounts a frustrating experience where a customer made him wait for hours after closing, only to decide against buying the car. He then takes the customer for a drive, discussing the car's features and his own preferences.

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Transcript, structure and on-screen text

5 beats, a 169-word transcript and 109 lines of on-screen text — the parts you need to write your own version.

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Original caption

Sales isn’t always fun and games. This customer told me he was buying the car, so I stayed 2 hours after closing on my wife’s birthday, filled the tank, had the car washed, helped get his insurance switched over, and spent time making sure the bank information was correct so everything would be ready when he arrived. After all of that, he test drove the car and decided it wasn’t for him. Would you have been frustrated too, or is this just part of the business? #carsales #sales #cardealer #dealership #pov