Customer Makes Me Wait 2Hrs After Closing For Him... On A Saturday

@greggotcars

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SoundTikTok sound · original sound - greggotcars

Promoted product

Mazda MX-5 Miata

Why it worked

The video taps into relatable frustrations of customer service and the desire for a specific type of vehicle, creating a narrative that resonates with viewers who have experienced similar situations or have strong opinions about cars.

Summary

A car salesman recounts a frustrating experience where a customer made him wait for hours after closing, only to decide against buying the car. He then takes the customer for a drive, discussing the car's features and his own preferences.

Structure

1Customer makes salesman wait after closing.
2Salesman prepares the car (wash, fuel).
3Salesman and customer go for a test drive.
4Discussion about the car's performance and features.
5Return to the dealership and parting ways.

Original caption

Sales isn’t always fun and games. This customer told me he was buying the car, so I stayed 2 hours after closing on my wife’s birthday, filled the tank, had the car washed, helped get his insurance switched over, and spent time making sure the bank information was correct so everything would be ready when he arrived. After all of that, he test drove the car and decided it wasn’t for him. Would you have been frustrated too, or is this just part of the business? #carsales #sales #cardealer #dealership #pov

More from @greggotcars

Product placement

Mazda (car): appears as the vehicle being driven. Removing it would change the video. Apple CarPlay (infotainment system): appears on the car's screen. Removing it would change the video. Brembo (brakes): mentioned as a potential upgrade. Removing it would not change the video.

On-screen text

Customer Makes Me Wait 2Hrs After Closing For Him... On A Saturday YOU DON'T LIKE IT ALRIGHTY I GOT THE TANK FILLED UP FOR YOU THE CAR ALL WASHED EVEN THOUGH I MIGHT BE 30 MINUTES IT'S ALREADY COVERED IN POLLEN WELL YEAH SO I'M NOT SURE THE I'M GONNA PUT BREMBO I'M LIKE I'M NOT GONNA PUT BREMBO BUT OK YES IT'S PUSH TO START FINE I HAVE IT IN REVERSE AS WELL START IT JUST BE AWARE YOU WANNA GO FOR LET ME SEE YOUR I'LL PUT A PLATE ON YOU'RE SHIFTING SO ERRATICALLY YEAH OH OKAY YEAH EXACTLY I'M TRYING TO YEP GET OFF MY MOTORCYCLE I'M PLAY AROUND WITH GEARS RIGHT NOW SEE I'M TRYING TO SEE THE TORQUE NOW IT'S 2,000 RPM AND I WANNA GO UP TO SEE GOT IT AT THE YOU'RE GONNA MAKE A LEFT OVER THERE JUST GONNA PULL STRAIGHT IN THAT'S CAUSE THE PLATE IS COVERING IT IT'S HANGING OVER CAMERA Car Sales YEAH PLEASE IT'S A BEAUTIFUL COLOR YEAH IT'S A CAR SORRY SORRY IT IS NO GONNA BE FUN IT'S YOU WERE BEATING UP ON IT LIKE IT WAS FUN I'M TRYING TO BUT IT IS WHAT IF YOU DON'T LIKE CAR YEAH CAUSE I WANTED TO GET YOU KNOW A CAR THAT'S GONNA I CAN ONLY GET ONE I WANTED SOMETHING THAT I WOULD I MEAN IT'S FUN I GOT MOTORCYCLES NO I UNDERSTAND LISTEN IT IS WHAT IT IS YEAH IT I TRIED TO LIKE IT I'M DRIVING IT YOU POWER I WANTED MORE THE BRAKE WOULD BE A LITTLE BIT MORE THE HANDLING IT'S YOU KNOW IT'S A LITTLE SOFT I THOUGHT I WOULD YES YES AND THEN BUT I YOU KNOW THE THING WASNT WORKING THE WHAT WASNT WORKING LIKE THE APPLE PLAY DOESN'T APPLE CARPLAY WAS DO YOU MEAN WE TRIED THANK YOU TO TRY APOLOGIZE TO ME IS YOU KNOW THANK YOU THANKS A LOT HAVE A GREAT DAY

Transcript

Is a beautiful color. Yeah. It's a car. Sorry, sorry. It is no gonna be fun. It's you were beating up on it like it was fun. I'm trying to but it is what it is. Listen, if you don't like car, yeah, cause I wanted to get, you know, a car that's gonna, cause I only get one, I wanted something that I would, I mean, it's fun. I got motorcycles. No, I understand. Listen, it is what it is. Yeah. It. I tried to like it. I'm driving it, you know, the power I wanted, more. I thought the brake would be a little bit more. The handling, it's, you know, it's a little soft. I thought I would. Yes, yes. And then but I, you know, the thing wasn't working. The what wasn't working like the Apple Play doesn't. Apple CarPlay was. Do you mean? We tried. Thank you to try. Apologize to me. Is, you know, thank you. Thanks a lot. Have a great day.