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Alright, so let's just get into it. The single biggest mistake you can make with your business is ignoring these four psychological triggers. I call this the challenger brand cheat code. Look, I've worked with more than 500 brands, from napkin note to household names, and I see this again and again and again. It doesn't matter what category you're in or how crowded the marketplace is. When you punch in this code, buyers simply can't ignore you because you're hacking all psychological breaks down into four pillars. Don't leave early because you might gain some benefit of these, all four to really happen. Pillar number one is a clear, ownable position. Brands that win know exactly what they stand for, and how they serve and why they matter to them. And everybody on the team can say it in a single sentence. Poo-Pourri is for to avoid the embarrassment of bathroom odor. Apple is the brand for creative people. Dunkin' is the brand for the American worker. Now, I know what you're thinking, "Bill, my product is good for a lot of different people. How can I narrow it down? Isn't that a bad idea?" Actually, trying to appeal to everybody is a total and complete losing proposition. Having a clearly defined audience literally pulls the best buyers in like a magnet because they see how the brand was designed and meant just for them. That means you get all of those people, some of them, you're getting now. Now, most businesses, if they were smart enough, stop here. But for real challenger brands, the next pillar is how you actually get customers to remember you. And that's critical. Pillar number two: messaging that is clear, relevant & consistent. The worst possible mistake you at this level is getting bored of your own message and deciding to change it. Now, you might think you need to constantly say new things to keep people interested, but actually doing that resets their memory clock back to zero each and every time. Successful brands are like players who find the winning button combination and just keep hitting them until they beat the level. Red Bull gives you wings. Nike makes you more athletic. Geico is gonna save you 15% or more on car insurance. I bet you just finished that sentence in your head right along with me. Now, you're probably thinking, "Won't my audience get completely the exact same phrase over and over again?" Positively not. The reason that this works so well is that your audience, they're not paying attention to the way you are, paying attention to your brand nearly as much as you hope or wish they were. So instead of confusing them with new messaging, you just need to keep hitting that same thing over and over and over until it becomes instinct for them. What you want is for them to be able to repeat your message back to you verbatim and perfectly clear each and every time. But listen, having a clear message isn't enough on its own. And that leads us to pillar three: full funnel dominance. The biggest mistake most brands make here is skipping awareness altogether and relying only on performance marketing to grow. Now, you may be thinking, "But Bill, performance marketing is where I get my instant ROI. Why in the world would I focus on awareness?" Grinding the same performance ads without building a brand is a guaranteed way to max out your customer acquisition costs. The brands that scale know you have the entire field. The reason this works so well is that awareness marketing makes you top of mind before the customer is even looking for a solution. It also ensures customers out there that are considering you, which is what makes performance marketing work. When they're ready, you already own their mindshare and they don't even need anybody else. It's like being number one before you even start the race. Playing the full funnel works so well is that when you've already won at the mindshare level, you don't spend nearly as much money to convert the customer later because they've already bought in. Here's the thing though, this entire cheat code stops working if you fail at pillar four. And pillar four, it's the most important one: avoiding shiny object syndrome. Brands that scale are patient, are focused, and they are disciplined. They do not get distracted by side quests, avoid the temptation to pivot messaging just because a competitor is doing so. Just think about how sick and tired must be of saying "Just do it." Volvo, top safety picks. Or at Volvo, being safe. But that consistency breeds trust. Buyers feel safe knowing you're on the main mission and not a windsock every 10 minutes. When you're ready to know more about how marketing works, join our Skool community where I apply the cheat code to get your business. If a windsock sounds like a description of your business, comment "KITE" below and I'll connect you and tell you exactly what you need to do to get back on the path of growing again.