DO NOT THROW AWAY YOUR

@businesswithnoah

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SoundTikTok sound · original sound - businesswithnoah

Promoted product

Nike

Nike delivers innovative products, experiences and services to inspire athletes.

18 videos15 creators

Why it worked

The video leverages a common consumer frustration (damaged goods) and presents a potentially valuable piece of information about a brand's policy that many might not be aware of. The 'smart customer' persona and the direct address to Nike create engagement.

Summary

The video explains that Nike offers a guarantee on their shoes for up to two years from the manufacturing date, not just a 60-day return policy. If a shoe has a defect within this period, Nike may provide a free replacement pair or a gift card of equal value.

Structure

1Don't throw away old Nike shoes
2Ask Nike for a new pair due to a rip
3Nike states they have a 60-day return policy
4Customer clarifies they mean Nike's guarantee

Original caption

Nike Shoe Savings Hack 👟 Who’s Better Nike or Adidas? 🤔 #money #nike #shopping #savings #shoes

More from @businesswithnoah

Product placement

Nike: ACTS - The video discusses Nike's guarantee policy for shoes. Removing this would change the entire context of the video. Nike logo appears on screen.

On-screen text

DO NOT THROW AWAY YOUR OLD NIKE SHOES DO THIS INSTEAD SMART CUSTOMER HEY NIKE MY SHOE HAS A RIP IN IT CAN I GET A NEW PAIR FOR FREE? NIKE THOSE SHOES LOOK A FEW YEARS OLD JUL 17 NIKE AND WE ONLY HAVE A 60 DAY RETURN POLICY SMART CUSTOMER I'M NOT TALKING ABOUT YOUR RETURN POLICY SMART CUSTOMER I'M TALKING ABOUT NIKE'S GUARANTEE NIKE WHAT DO YOU MEAN? SMART CUSTOMER I READ YOUR POLICY. AND AS LONG AS IT'S BEEN 2 YEARS SINCE THE MANUFACTURING DATE JUL 17 SMART CUSTOMER YOU CAN FIND ON THE INSIDE TAG OF THE SHOE THEN NIKE'S POLICY WILL COVER ME FOR A FREE PAIR OF SHOES OR A GIFT CARD OF THE SAME VALUE NIKE YOU'RE ACTUALLY NIKE WHO TAUGHT YOU THIS? SMART CUSTOMER I JUST FOLLOW NOAH

Transcript

DO NOT THROW AWAY YOUR OLD NIKE SHOES DO THIS INSTEAD SMART CUSTOMER HEY NIKE MY SHOE HAS A RIP IN IT CAN I GET A NEW PAIR FOR FREE? NIKE THOSE SHOES LOOK A FEW YEARS OLD AND WE ONLY HAVE A 60 DAY RETURN POLICY SMART CUSTOMER I'M NOT TALKING ABOUT YOUR RETURN POLICY SMART CUSTOMER I'M TALKING ABOUT NIKE'S GUARANTEE NIKE WHAT DO YOU MEAN? SMART CUSTOMER I READ YOUR POLICY. AND AS LONG AS IT'S BEEN 2 YEARS SINCE THE MANUFACTURING DATE YOU CAN FIND ON THE INSIDE TAG OF THE SHOE THEN NIKE'S POLICY WILL COVER ME FOR A FREE PAIR OF SHOES OR A GIFT CARD OF THE SAME VALUE NIKE YOU'RE ACTUALLY WHO TAUGHT YOU THIS? SMART CUSTOMER I JUST FOLLOW NOAH