BOS TAK BAGI STAF BUAT KEPUTUSAN SENDIRI?

@shariffudinsahedan

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Why it worked

The video addresses a common pain point for business owners and managers: how to delegate effectively and empower their teams without losing control. By providing clear examples and actionable advice, it offers practical solutions that resonate with the target audience.

Summary

The speaker discusses how to empower staff by setting clear decision boundaries. They explain that small decisions can be delegated to the team, while larger decisions involving customers, cash flow, or new initiatives require consultation with leaders or founders. The speaker emphasizes the importance of a decision framework to avoid staff confusion and ensure efficient operations.

Structure

1Differentiate decision types (small vs. large)
2Explain when to involve leaders/founders
3Highlight the need for clear decision boundaries
4Discuss the impact of clear boundaries on team empowerment and efficiency
5Contrast with the consequences of unclear boundaries
6Prompt self-reflection on business decision frameworks

On-screen text

BOS TAK BAGI STAF BUAT KEPUTUSAN SENDIRI? Keputusan kecil Small decisions, bias team decide. let the team decide. Keputusan berulang Repeated decisions, buat SOP. create an SOP. Keputusan melibatkan Decisions involving customer besar major customers, rujuk ketua. refer to the leader. Keputusan yang melibatkan Decisions involving cash flow yang besar major cash flow, rujuk founder. refer to the founder. Keputusan yang baru New decisions yang belum pernah dibuat that have never been made before, bincang dulu bersama. discuss them together first. Contoh dalam operasi For example, in operations, kalau refund kecil if it is a small refund bawah jumlah tertentu below a certain amount, pasukan boleh tentukan the team can decide ikut SOP. based on the SOP. Kalau refund itu besar If the refund is big sampai tahap to the point boleh kacau reputasi it can affect reputation, naik kepada ketua. bring it up to the leader. tapi kalau isu itu But if that issue refund itu boleh or refund can ganggu cash flow affect cash flow, sampai tahap legal reach a legal level, kemudian baru naik then only bring it up ke founder. to the founder. Barulah semua benda Only then will everything tidak terkumpul not pile up kepada diri kau on you sebagai seorang majikan. as the employer. keputusan jelas, boundaries are clear, team lebih berani the team becomes braver ambil tanggungjawab. in taking responsibility. Mereka tahu They know bila boleh tentukan. when they can decide. Ada empowerment. There is empowerment. Mereka tahu They know bila perlu rujuk, when they need to refer. risiko apa yang perlu dijaga what risks need to be managed. Sebab team yang jelas Because a clear team dia akan bergerak dengan will move lebih laju. faster. Sebab team yang kabur Because a confused team dia akan sentiasa will always tunggu arahan. wait for instructions. Jadi sebelum kau So before you salahkan team kau lambat, your team for being slow, lembab, bengap. sluggish, or clueless, Eh, semak dulu check first. bisnes kau dah ada Does your business already have decision framework tak a decision framework, atau semua orang or is everyone cuma sedang meneka just guessing mood kau your mood Memandangkan anda Since you dah tengok video ini watched this video anda belajar did you learn

Original caption

Staf tak boleh buat keputusan sendiri? #AmazingCEO #FunnelEvo10Tahun #AmazingFounder #RaiseYourBusinessStandard

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Transcript

Keputusan kecil Small decisions, bias team decide. let the team decide. Keputusan berulang Repeated decisions, buat SOP. create an SOP. Keputusan melibatkan Decisions involving customer besar major customers, rujuk ketua. refer to the leader. Keputusan yang melibatkan Decisions involving cash flow yang besar major cash flow, rujuk founder. refer to the founder. Keputusan yang baru New decisions yang belum pernah dibuat that have never been made before, bincang dulu bersama. discuss them together first. Contoh dalam operasi For example, in operations, kalau refund kecil if it is a small refund bawah jumlah tertentu below a certain amount, pasukan boleh tentukan the team can decide ikut SOP. based on the SOP. Kalau refund itu besar If the refund is big sampai tahap to the point boleh kacau reputasi it can affect reputation, naik kepada ketua. bring it up to the leader. tapi kalau isu itu But if that issue refund itu boleh or refund can ganggu cash flow affect cash flow, sampai tahap legal reach a legal level, kemudian baru naik then only bring it up ke founder. to the founder. Barulah semua benda Only then will everything tidak terkumpul not pile up kepada diri kau on you sebagai seorang majikan. as the employer. keputusan jelas, boundaries are clear, team lebih berani the team becomes braver tanggungjawab. in taking responsibility. Mereka tahu They know bila boleh tentukan. when they can decide. Ada empowerment. There is empowerment. Mereka tahu They know bila perlu rujuk, when they need to refer. risiko apa yang perlu dijaga what risks need to be managed. Sebab team yang jelas Because a clear team dia akan bergerak dengan will move lebih laju. faster. Sebab team yang kabur Because a confused team dia akan sentiasa will always tunggu arahan. wait for instructions. Jadi sebelum kau So before you salahkan team kau lambat, your team for being slow, lembab, bengap. sluggish, or clueless, Eh, semak dulu check first. bisnes kau dah ada Does your business already have decision framework tak a decision framework, atau semua orang or is everyone cuma sedang meneka just guessing mood kau your mood Memandangkan anda Since you dah tengok video ini watched this video anda belajar did you learn