You freaking kidding me right now?

@chelseabellee

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28.3K

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Comments

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SoundTikTok sound · original sound - chelseabellee

Promoted product

Dunkin Donuts

Sip into Dunkin' and enjoy America's favorite coffee and baked goods chain. View menu items, join Dunkin' Rewards, locate stores, and discover career opportunities.

5 videos4 creators

Why it worked

The video likely resonated with viewers due to its relatable frustration with customer service mishaps and the common stereotype of Gen Z employees, tapping into shared experiences and generational humor.

Summary

The creator recounts a frustrating experience at Dunkin' Donuts where an employee overfilled a drink, causing it to spill onto her car and lap. She expresses annoyance at the employee's handling of the situation and the resulting mess.

Structure

1Expresses annoyance at a previous interaction.
2Describes going to Dunkin' Donuts to get a drink.
3Details the employee overfilling the drink.
4

Original caption

Starbucks would’ve never allowed this ##genz##genzstare##genzemployee##dunkin

More from @chelseabellee

Product placement

Dunkin' Donuts (ACTS - visible on cup, provides a drink, removing it changes the context of the video).

On-screen text

Typical interaction with a Gen Z employee

Transcript

You freaking kidding me right now? I am so annoyed. Tell me why I go to Dunkin' Donuts right now. I go get my drink. I pull to the window and the guy comes up to the window to bring me my drink. He's like, he's a Gen Z kid, okay? I hate to like throw Gen Z under the bus. I really do. But like, I actually sometimes when I'm in interaction with a Gen Z employee, I just can't believe my ears and eyes. Okay? And he comes up to the window with my drink in hand, and about eight soaking wet napkins surrounding it. And he hands it to me like this, holding it by his fingertips and says, sorry, she filled it up way too much, so it's spilling everywhere. Pour it in another cup. What do you mean? You're gonna hand this to me while it's spilling everywhere and so like I grab it, I put it, it's spilling everywhere. It's now on my lap. It's now in my car. It's now on the crevices of my car and my lap. It's just like, that is so unacceptable. So unacceptable. I just can't believe that happened.