HANDLING CLIENT RED FLAGS

@reyes_cassie

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Selling · Agency / Service

The July Socialseen in 5 videos →thejulysocial.com ↗

Why it worked

The video addresses a common pain point for service providers: clients who are hesitant to sign contracts. By offering practical advice and demonstrating a professional and empathetic approach, the content likely resonated with viewers facing similar situations, leading to engagement and shares.

Summary

A service provider explains how to handle a client who is hesitant to sign a contract. The provider emphasizes clear communication and willingness to adjust terms to ensure fairness for both parties, addressing potential past negative experiences.

Structure

1Client refuses to sign contract
2Provider asks for reasons
3Provider explains responsibility for clear terms
4Provider offers to discuss and make changes
5Client explains hesitation due to past experiences
6

Original caption

don’t start until a contract is signed. it’s to protect BOTH sides! 😨 #socialmediatips #marketingredflags #EduTok #socialmediaph #clienthorrorstory

More from @reyes_cassie

Their other posts in the index, biggest breakout first.

Provider reassures client and offers to review agreement

Product placement

The video features a woman who appears to be a service provider, discussing client contracts. Her bio link, thejulysocial.com, suggests she is promoting her own social media marketing agency, The July Social.

On-screen text

HANDLING CLIENT RED FLAGS part 3 “I’M NOT SIGNING THIS CONTRACT” sometimes clients don't want to sign contracts because of past experiences

Transcript

I'm not signing this contract. Yeah, I'm not gonna sign this contract. Well, may I ask why? Are there any terms that you're uncomfortable with? Your responsibility as the service provider is to make sure terms are clear for both parties. I would be happy to discuss it with you and make changes that's fair for both of us. Okay, there's just this one part that doesn't make sense. Sometimes clients don't want to sign contracts because of past experiences. I had this horrible experience with another agency. Well, rest assured, we can work on those changes. Here's the agreement, let's have a look at it together. Okay, sure.