HANDLING CLIENT RED FLAGS

@reyes_cassie

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Selling · Agency / Service

The July Socialseen in 5 videos →thejulysocial.com ↗

Why it worked

The video uses a relatable scenario for agency owners and freelancers, offering practical advice on managing client expectations and setting boundaries, which resonates with the target audience and encourages engagement.

Summary

The video discusses handling client red flags, specifically when a client requests an urgent turnaround time. The creator explains that while they understand the urgency, the task requires at least 48 hours due to ongoing material preparation and their weekday availability. They offer to provide a draft by Monday morning.

Structure

1Client requests urgent turnaround
2Creator explains realistic timeline
3Creator reminds client of retainer and availability
4Creator offers a draft by Monday morning

Product placement

The video is about managing client expectations for an agency owner, implied to be The July Social, as indicated by the creator's bio link.

On-screen text

HANDLING CLIENT RED FLAGS part 2 “I NEED THIS DONE ASAP” set realistic expectations politely remind them about your retainer provide a solution give a practical deadline

Original caption

my fave red flag 😆 #socialmediamarketing #clientredflags #agencyownerlife

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Transcript

But I need this on A-S-P, okay? It shouldn't take so long. Actually, upon reviewing the scope of work that is needed for this, it will take me at least 48 hours to accomplish this. Well, I needed posted today. I understand, however, the materials needed for this are still being worked on. And if I can remind you, I'm only available on weekdays. I am happy to prepare a draft out for this and send to you for a review, but the final version definitely won't be ready today. The earliest I can do is Monday morning. Okay, fine.