Handling objections "We've tried it before"

@sabrina__idris

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SoundTikTok sound · original sound - sabrina__idris

Promoted product

ColdCallAI

Why it worked

The video provides immediate, actionable value by solving a common pain point for sales professionals, positioning the product as the logical solution to that specific problem.

Summary

The creator performs a roleplay demonstrating how to overcome the common sales objection of having previously tried a similar service. She explains that the key is to pivot the conversation to focus on lead quality and the specific AI-driven solution her company offers.

Structure

1Roleplay of a cold call
2Customer raises objection
3Creator acknowledges and reframes
4Creator explains the AI solution
5Customer agrees to a demo

Product placement

ColdCallAI is mentioned as the solution for lead qualification.

Original caption

Most people give up after hearing this objection. But that’s where you separate a closer from a talker. You don’t fight it you lead it. 🎯 #coldcallai #salestraining #salesmindset #coldcalling #closer

More from @sabrina__idris

On-screen text

Handling objections "We've tried it before"

Transcript

Hi, am I speaking to the decision maker at Skyline Media? Yes, this is Skyline Media, who's calling? Hi, this is Sabrina. I run a company that helps business owners like you with marketing and lead generation. Can I just have 30 seconds of your time to explain why I called you today? Yes, absolutely, go ahead, I'm listening. So, we help business owners or companies generate qualified leads using a mix of social media marketing and also AI automation. So basically, we help you attract real buyers, not just random clicks, and we will make sure your team only talks with people who are actually ready to buy. Yeah, we've actually tried something like that before and it didn't really work out for us. That's totally fair, and I heard that a lot from business owners. So usually, what didn't work before is the lead quality, and that's exactly what we fix. We use AI to pre-qualify leads by intent and budget before they reach you, so you're not wasting time chasing cold prospects. Okay, that sounds interesting. I'm definitely curious to learn more. Also, if I could show you how that works in a quick 10-minute demo, would you be open to check it out? Yeah, sure, why not? That sounds good. Perfect, I will send you over the invite. Thanks for your time. This is how you handle when someone says we have tried before and it didn't work for us.