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How @Hays Travel saved 3,000 jobs. When Hays Travel acquired Thomas Cook’s retail estate, Dame Irene Hays knew the opportunity came with enormous responsibility. The deal allowed them to offer jobs to just short of 3,000 people. For Irene, the moment brought a mixture of excitement and worry, followed by the joy of giving thousands of people a future after Thomas Cook’s collapse. A remarkable moment in the Hays Travel story.