Why we are getting away from new construction

The video likely resonated with viewers in the HVAC or service industry by addressing a common pain point: the complexity and unprofitability of new construction projects compared to service and swap-out work. The direct and honest approach, coupled with the speaker's relatable experience, likely encouraged engagement and sharing within the target audience.

The speaker explains that their business is moving away from new construction projects due to the difficulty in tracking profitability and managing services. They emphasize the importance of understanding the process of servicing and swapping out units for clients.