He destroyed 3 startups in under 2 minutes.

Tell me. Yes. Tell me, how long do products take to reach their customers? Two days if it's in Ireland, sometimes next day. Sometimes next day. If it's in the UK? If it's in the UK, it could be 4 or 5 days 'cause we use Royal Mail. Okay, I ordered products from your website 11 days ago and they haven't arrived. And they haven't arrived. Right. Can you chase that up for me? Yes. Shall I give you the order number? Please. It's 1582828459. It's 1582828459. Will you remember that? But I will. Can I write it down? Write on your hand if you like. Thanks. I'll make sure we. 11 days. Not great customer service. Not great. Not good. Terrible. Business plan, you say that every customer is asked for their on the spot feedback on your coffee. Every time someone's "How was your day?" "How was your coffee?" Nobody asked me. Oh my God. Did they not? I was there last week and nobody asked me. Did they not? They didn't ask me what I thought of the coffee. I had a cherry and almond slice and a cup of coffee. Yes it is. Can you describe what's on the table in front of you? It's fun, it's unique, it's beautiful. So this is a unique product? That's correct. Here's one of your competitors. Here's another one of your competitors. To me, they don't look the same. They are identical. It's hand packed. That won't make any difference to the consumer. Uh. I think the bow on the top adds to the value of it. So it's the bow?