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calling a customer who just placed her 29th order 🥹 **stressing bc noise on the roof was loud af lol** hello who's calling? this is Bianca from Prime Bites hi how are you I'm good so sorry this is a little random we're calling random customers who have placed a lot of orders to thank them pretty much okay definetely wondering why tf we're calling 🤣 so we're we just wanted to tell you she's been stocking up every month for over a year 🤍 we're gonna refund your latest order just as a thank you for being such a loyal customer oh thank you of course I live off those brownies it NEVER gets old hearing this oh we love that we love that so much I have our VP Mariana here too but you want to say thank you do you have a favorite flavor I do it's the pumpkin spice our fall seasonal that's gone for the season 😋 oh okay and I'm always so bummed when you run out of them coming back very soon yes it's one of my favorites have you tried the minis yet I haven't okay so we're we're gonna send you a little thank you box too and we'll add some minis do you have a second favorite flavor of the brownies I like the um the cinnamon close to pumpkin so that makes sense okay yeah exactly but I like the birthday cake too okay okay LOVE hearing how everyone has found their favorites and I'm I'm not a big chocolate person but I did buy I think I bought a box of chocolate I don't know couple months ago and they were really good it's just that you're not really a chocolate person yeah the intensity of the flavor is lost on me so I don't appreciate them I guess as much as somebody who likes chocolate no that makes sense we get it we'll throw in the birthday cake mini muffins for you oh thank you yeah so sweet thank you for being such a loyal customer it's because of you that we're here I just I'm so touched 🥺 aww we love you look out to your email you'll see everything we said like come through in your shipping details but yeah thank you so much I hope you have the best day and the best weekend thank you I mean that is so great and we I think the world needs more of that right now literally could cry... this is why we do this 😭 aww you made our day you really did have a great day thank you so much again thank you bye thank you bye bye oh my god that was so cute so cute I love her so sweet of her

Transcript

Hello. Hello. Hi, is this Susan? Who's calling? This is Bianca from Prime Bites. Hello. Hi, how are you? I'm good. So, sorry this is a little random. We're calling random customers who have placed a lot of orders to thank them pretty much. Okay. So, we just wanted to tell you we're going to refund your latest order just as a thank you for being such a loyal customer. Oh, thank you. Of course. I live off those brownies. Oh, we love that. We love that so much. I have our VP Mariana here too. Do you have a favorite flavor? I do. It's the pumpkin spice. Our fall seasonal that's gone for the season. Oh, okay. And I'm always so bummed when you run out of them. Coming back very soon. Yes. It's one of my favorites. Have you tried the minis yet? I haven't. Okay. So, we're going to send you a little thank you box too and we'll add some minis. Do you have a second favorite flavor of the brownies? I like the cinnamon. Close to pumpkin, so that makes sense. Okay, yeah, exactly. But I like the birthday cake, too. Okay, okay. And I'm not a big chocolate person, but I did buy, I think I bought a box of chocolate, I don't know, a couple months ago and they were really good. It's just that you're not really a chocolate person. Yeah, the intensity of the flavor is lost on me, so I don't appreciate them, I guess, as much as somebody who likes chocolate. No, that makes sense. We get it. We'll throw in the birthday cake mini muffins for you. Oh, thank you. Yeah. So sweet. Thank you for being such a loyal customer. It's because of you that we're here. I just, I'm so touched. Aww, we love you. Look out to your email, you'll see everything we said like come through in your shipping details. But yeah, thank you so much. I hope you have the best day and the best weekend. Thank you. I mean, that is so great and I think the world needs more of that right now. Literally could cry. This is why we do this. Aww. You made our day. You really did have a great day. Thank you so much again. Thank you, bye. Thank you, bye-bye.

calling a customer who just placed her 29th order

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