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bro what do you think our worst experience has been in business thinking about that had to be that flipping client that we lost £7,000 to one of our first clients right we agreed to do a 10% deal on every single construction job that we bring him just for context bringing him some big renovation customers for his voice construction company this one lead I think her name Sandra wanted a full renovation our client went to her house gave her the quote they both agreed on price we asked our client how did it go saying oh she's delaying it back to us yet but he always she's a good lead so then at one point like two months later we follow up because we wanna get paid right we're like okay who has actually converted and he said oh no one we're still waiting to get back so we contacted Sandra because we had all of her details the ones to we asked her as if the renovation was ongoing a message saying hey Sandra how's the renovation going and a couple minutes everything's going well your team's doing a fantastic job and that's when we realized this we were sitting on £7,000 that we were gonna get client now the client asked us to meet in person to talk about it misunderstanding he brings two of his friends to try and intimidate us long story short it was a flipping scammer we never ended up getting that payout so we learned two things from that A: if you're gonna do any sort of commission deal you need to have a contract in place so we developed one shortly after that and B: it's a lot better on a retainer charge £2,000 a month especially if you're and you don't really have much trust built with your clients charge them upfront and they get the service simple