A couple of weeks ago

@synsation_

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ANDON MARKET

Why it worked

The video taps into the novelty and inherent curiosity surrounding AI-powered businesses, presenting a real-world experiment with both successes and humorous failures. The creator's personal experience and relatable confusion make the complex topic of AI in retail engaging and shareable.

Summary

The creator visits Andon Market, a San Francisco store run entirely by an AI agent named Luna. While attempting to purchase a chess set, the creator encounters discrepancies in pricing and product availability, highlighting the AI's current limitations and hallucinations. The video concludes by noting that while the AI is making sales, the operational costs exceed revenue, and the experiment is only three months old.

Structure

1Introduction to Andon Market, an AI-run store
2Attempting to purchase a chess set and encountering pricing/availability issues
3Interacting with the AI and a human employee
4Discovering AI hallucinations with the desserts

Original caption

Part 2

More from @synsation_

Product placement

ANDON MARKET: This is a store that acts as a retail space. Removing it would change the video because the video is about this store. Luna: This is an AI agent that acts as a store manager, hiring employees and stocking the store. Removing it would change the video because the store is run by this AI. Printworks Classic Chess: This is a chess set that is sold in the store. Removing it would change the video because the narrator attempts to purchase it. Samsung: This is a brand of SSDs. It appears as a watermark on the creator's bio link. Removing it would not change the video.

On-screen text

A couple of weeks ago An Experimental Store ran by Ai ANDON MARKET Shop entirely by AI Pitch your work to Luna the AI Manager Luna @andonvending.com hired the employees and stocked with some pretty random stuff. books, pottery, snacks. what buying something actually So I grab this and I head over where there is and this phone. The phone lets Luna directly. But everything's the iPad, I would just self check out there. But for the chess set, that looked but they had different prices. is this the same chess set? just as confused she hasn't like this before. taking pictures asking Luna through her chat what to do. Meanwhile, the phone. asking Luna what to do. Luna removes a lower price one and says that a duplicate at that price a loss transparently. And funny the sticker different on the tablet. not done. I'm scrolling these desserts. I didn't see so I asked she goes checks "Hmm weird, I don't think have those. they're there. hallucinations. Luna is but running the AI system day more than is currently the store's currently making. So for now, the not been able a successful but it also has only been three months. I'm genuinely very curious of experiment plays out over the course of six more months.

Transcript

A couple of weeks ago I went to a store that's run by AI. And it kind of didn't go how I expected, but I'm not really sure what I was expecting. So there's this store in San Francisco that's run end to end by Luna, which is an AI agent powered by hired the employees and stocked with some pretty random stuff. We've got books, pottery, snacks. I wanted to see what buying something actually was like. So I grab this chess set and I head over where there is an iPad and this phone. The phone lets you talk to Luna directly. But everything's on the iPad, I would just self check out there. But for the chess set, there were two listings that looked the same but they had different prices. So I asked the employee, is this the same chess set? And she was just as confused and said she hasn't seen this like this before. So she's taking pictures, asking Luna through her chat what to do. Meanwhile, I pick up the phone, I'm also asking Luna what to do. Eventually, Luna removes a lower price one and says that was a duplicate at that price, and that selling at that price would have been a loss. Transparently. And funny enough, the sticker on the box was actually different from both the prices on the tablet. Not done. I'm scrolling through the iPad and I see these desserts. I didn't see. So I asked. She goes checks in the back and she goes, "Hmm weird, I don't think we actually have those. They're there." Definitely some hallucinations. Luna is making sales, but running the AI system day to day is currently costing more than the store's currently making. So for now, the AI has not been able to run a successful or profitable store, but it also has only been three months. I'm genuinely very curious of experiment plays out over the course of six more months.