Hook
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These civil service roles do NOT need relevant experience! These roles do not care about your previous experience. What matters the most is that you demonstrate the behaviours that they are looking for in a future civil servant. You follow success profiles, you follow what's required from that behaviour at that level. You demonstrate that in your application, you start scoring highly. People get through the applications because they ignore the fact that they are not looking at what you did in your role. They are looking at did you demonstrate the experience in your education, in hobbies. Once you realize that's what's against you, you will write better applications and you will start getting interviews.