SALES PEOPLE. DO

@carolinecargirl

5.7K followers · usually 880 views a post

Views

30.1K

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1.7K

Comments

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SoundTikTok sound · original sound - carolinecargirl

View velocity

+6.9K views over 36.3d · ~191/day · 4 observations

Promoted product

Caroline Car Girl

Your Friend in the Car Business 👇 My Service 👇

2 videos

Why it worked

The video provides a practical, actionable tip for car salespeople to improve customer experience and build trust. By demonstrating a personalized approach, it offers a clear benefit over generic automated messages, making it highly relevant and valuable to the target audience.

Summary

A car saleswoman demonstrates how to send a personalized video confirmation to a customer instead of a generic text message. She shows the customer's car being prepared and explains how to find her at the dealership, aiming to build trust and make the customer feel welcome.

Structure

1Introduce the problem: generic text confirmations
2Show the solution: personalized video confirmation
3Demonstrate the process: car prep and arrival instructions
4Offer flexibility and alternative contact methods

Original caption

Stop sending generic appointment confirmation texts. Episode 2 of my 5-day series: real sales videos you can steal and start using today. A simple personalized video builds trust before your customer ever walks through the door. Save this one and tell me what you want to see in Episode 3! 👇 #CarSales #AutomotiveSales #SalesTraining #CarSalesTips #DealershipLife

More from @carolinecargirl

Product placement

CAROLINE CAR GIRL: This is the name of the dealership, visible on the building. It acts as the location where the video takes place. Removing it would change the context of the video. CG AUTO: This is a shortened version of the dealership name, spoken by the presenter. It acts as the location where the video takes place. Removing it would change the context of the video. HONDA PASSPORT: This is the specific car model being prepared for the customer. It is the subject of the appointment. Removing it would change the context of the video.

Call to action

Drop a text below or give me a call. See you soon.

On-screen text

SALES PEOPLE. DO APPOINTMENT COMING IN BEFORE YOU SEND A TEXT CONFIRMATION, STEAL THIS VIDEO INSTEAD. HEY, SUSAN, HERE AT C C G. AUTO. GETTING THE HONDA PASSPORT PULLED UP FOR YOUR APPOINTMENT TODAY AT 1:00. TO PUT A SO YOU HAVE A FAMILIAR FACE TO COME OVER UM, WHEN YOU YOU'LL PULL UP THE SHOWROOM. AND NOTICE HOW I TOLD HER WHAT SHE'S GONNA DO NEXT. LADIES AT THE RECEPTION DESK AND ASK FOR ME. I'M EXCITED TO FOR ANY REASON THAT TIME DOESN'T WORK FOR YOU YOU CAN ALWAYS BELOW OR GIVE SEE YOU SOON. CUSTOMER YOU CARE BEFORE YOU SEND AN AUTOMATED CONFIRMATION TEXT MESSAGE, SEND A VIDEO LIKE THIS INSTEAD. WELCOME. SHOW THEM THAT YOU'RE PREPARING FOR YOUR VISIT, THEY KNOW WHAT ARE. OF OUR FIVE WE'VE GOT THREE DAYS LEFT. GUYS WANNA SEE IN THE COMMENTS.

Transcript

Sales people, do you have an appointment coming in? Before you send a text confirmation, steal this video instead. Hey, Susan, here at CG Auto. I am getting the Honda Passport pulled up for your appointment today at 1:00. To put a, so you have a familiar face to come over, um, when you, you'll pull up the showroom. And notice how I told her what she's gonna do next. Ladies at the reception desk and ask for me. I'm excited to meet you. If for any reason that time doesn't work for you, you can always drop a text below or give me a call. See you soon. If you really want to show your customer you care before you send an automated confirmation text message, send a video like this instead. Makes them feel welcome. Show them that you're preparing for your visit, they know what the next steps are. Day two of our five-day series, we've got three days left. What do you guys wanna see next? Drop it in the comments.