So yesterday I went to the Apple Store because I am on this sneaky little upgrade program

So yesterday I went to the Apple Store because I am on this sneaky little upgrade program which I feel like no one really knows about but basically I pay for my phone every month and then every 11 months I can supposedly walk into the Apple Store hand them my phone and then I can just move on to whatever phone I wanna move on to. So I went yesterday because technically it was 11 months and a day but because it was over the weekend my payments haven't come out which meant I hadn't registered with apple that I was able to upgrade. So we're gonna go back today and see if this really is as simple as they claim it to be. Also a lot of people have told me that I should be waiting for the new phones to be released next month but I have it on pretty good authority that there are gonna be price increases not only on the new phones by a chunk but also on existing phones. So I definitely wanna be locking in my contract price before that happens. I really hope the guy from yesterday is here cause he was super helpful. I'm back. Hi. Yeah I came in yesterday. I have um a phone which is on the old upgrades thing of like Once you pay 11 months. Yeah yeah yeah. And I came in yesterday cause it was 11 months to a day but because it was over the weekend the payment haven't come out. It wasn't flagging up as like ready to upgrade. So I was told to come back today cause I checked and the payment's gone through now. We're not with Barclays anymore. Yeah we do it with through creation. Yeah double check what the process that is. No problem. They're checking the situation. Why do I feel like I'm scamming the system somehow? The guy yesterday said I could definitely do it but they're taking their time. Okay so it's kinda confusing cause they closed down the financing with Barclays which is what I was doing and they got a new finance thing. So to be able to close me and move to the new one is proving complicated. So new phone secured. But it's basically a matter of me still contacting Barclays and closing out my old loan and then giving Apple my trade in. This is basically me just paying off my old loan with my old phone's price. So I might look online and see if I can get a better price for it. Okay so I realised that Barclays Finance included Apple Care which means if I cancel the loan and pay it off and paying for a year of Apple Care on a device that I won't have. *I was on the phone for 40 minutes and no solution was reached. Pretty sure I'm about to be scammed for a year of Apple care. So if I've been on hold to apple for a long time and after that I'm gonna have to call up Barclays. This is not smooth sailing. It's a scam.