Hook

ye question maine aap se isliye puchna hai ke aap to har courier company ke sath bhi kaam karte honge rozana ke aap ke itne order jate honge ke har bande ko call karna bhi shayad aap ke liye possible na mumkin ho na mumkin ho to aap ka return rate kya hai ek cheez aur aap kaise is ko deal karte ho aur ye masla kaise hal hona hai yaar jaise aap ne bola na aap ko log puchte hain mujhe bhi kal ittefaq se ek bande ne pucha ke yaar ye main return pe pareshan hoon har banda pareshan hai mera return ratio agar aap dekhen 9 percent ke aas paas hai campaigns mein wo thoda sa upar chala jata hai 11 12 13 percent pe kyunki campaign mein volume bahut bada hota hai sahi hai phir wo bhi hum bhi aao dekh rahe na tao dekh rahe hum bhi bhej rahe hote hain sahi hai us ko kam karne ke kuch tareeke kar hain sahi hai jo main ne learn kiye itne time mein ek cheez hoti hai aap ki ke aap guest checkout band kar den website pe achha guest checkout band kar den guest checkout ka matlab ye hai ke one page checkout hai direct gaya us ne koi sign up nahi kiya kuch nahi kiya na sign in kiya aur direct ek checkout form pe jaise shopify mein normally hota hai ek pay one page checkout hai dala aur aage badh gaya agar aap us pe sign up dal dete hain na ke apna email address dalen apna mobile number dalen aur otp le len mobile pe ya email pe sahi hai ab wo pehle pehle step pe verify ho jata hai customer ke genuine customer hai masti mazak karne nahi aa raha sahi hai to pehli cheez aap ka return is mein aap ko bahut bada major difference dikhega ye mere sath bhi hua hai main guest checkout wali website tha main bhi sahi hai 3 4 saal pehle main ne kya kiya main ne bola yaar band karte hain sahi hai kyunki humein bhi is tarah ke challenges aa rahe the hum ne bola is ko band karte hain hum ne band kar diya hamara major decline dikha humein returns mein major decline pehli cheez kyunki ab genuine customer aa raha hai jis ko itni mehnat karni padi hai na yaar sign up karna sahi hai sign up karna pad raha hai phir wo keh raha hai mobile number bhi otp mobile number ab aap ke angoothe se nadra se wo huye huye hain ke aap ko pata hai yaar ek bande ke usi ke naam pe dikh bhi jayega aur publically dikh bhi jata hai wo to insaan kehta hai yaar ab mujhe koi na fraud cheez nahi karni hai ye cheez pehli cheez ye hoti hai dusri cheez kya hoti hai main kehta hoon aap ki support team itni sensible honi chahiye ke jab order girta hai na to aap us ke sirf address dekhen aur kuch na dekhen us ka address dekhen us ne address kya likha hai agar wo incomplete address aap ko lag raha hai na ke us ne laga for example mohalla number 11 lahore ye nahi hai address sahi sahi hai is ka matlab ye return aane wala hai us ka reason kya return aane ka main aap ko batata hoon courier se mehnat nahi hoti courier to mehnat se paak hai us ko aap bolen na mehnat kar lo wo bolega main ghar ja raha hoon wo yun hota hai main main kaam kar raha hoon na daily in ke sath mujhe pata hai aap in ko koi kaam do un se nahi hota kaun sa courier company jo aap ko call karke aata hai nahi aata koi bhi call karke nahi aata ghar ke bahar aa ke aate hain wo direct ghar ke bahar aa ke karte hain ab aap agar nahi hain available khatam ho gaya chala gaya wapas sahi hai main is liye jab bhi mangata hoon na koi bhi online store se to main hamesha office mein mangata hoon ke main nahi bhi hoon na reception pe koi to hoga allah ka banda wo receive kar lega sahi hai to ab kya hai dusri pehli cheez main ne aap ko bola ke wo guest checkout wala kaam kar len ke sign up karwa len wahan guest checkout hata ke dusri cheez aap us ka address verify karen teesri cheez aap courier se baat karen courier se aap ko kya baat karni hai sahi hai ab mere case mein kya hota hai main ne ek dedicated banda bithaya hua hai ke jaise hi return humein daily basis pe email karta hai ke ye return intimation hai ye return ye customer ne mana kar diya reject ho gaye wo bande ka kaam hai customer ko call karna hum ne courier ko kya bola tha hold karo wahin pe wapas nahi lana mere paas sahi hai ab wo wapas kyun na lana courier kyun itna achha aap ka saga banega to main kya kehta hoon ke aap sirf ye cheez dekhen ke ab aap ke return charges hain lagenge aap ko is ke baad wapas courier jayega customer genuine hai aap ko bhejna padega to aap ke 4 500 rupaye ki game hai ye 300 to kahin nahi gaye chote se chota courier bhi aap us ko bolen yaar 50 rupaye rakh le per parcel rok wahin pe roko wapas nahi lana aap ne yahan pe hum to khair nahi dete courier ko paise main kehta hoon normal ek chota online store wo to de sakta hai na chalo sahi hai hum to us ko thoda sa upar se aate hain na to hum kya kehte hain hum ne ladke ko bithaya hum ne bola call karo us ne call kiya takreeban aap ko pata hai reason kya hota hai rejection ka customer kehta hai mujhe koi call hi nahi aayi maximum yahi hota hai kyunki courier waqai call nahi karta bahar gaya dekha nahi mila wapas aa gaya bell ki koi nikla nahi time laga wapas aa gaya ab aap ne kya ye teen hisson mein agar aap us ko tod len na aap ke returns kafi zyada behtar ho jayenge aur ye sab se zyada pata hai return ka challenge kahan aata hai jo white label products wale hain unhone wo china ka koi product utha liye hain cheezein utha liye hain bech rahe hain ab us mein hota kya hai low cart value hoti hai aap add khuli chala rahe hote hain sahi hai targeting main bhi kehta hoon nahi karni chahiye khuli add chalani chahiye khuli add chala rahe hain aap customer har tarah ka aa raha hai ab aap ke itna bada loss hai na ek return pe kyunki return pe sirf ye nahi hai ke aap ka courier gaya aur wapas aa gaya courier charges lag gaye aap ke ad spend bhi to gaya aise hi customer acquisition cost bhi
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