How to win over the most INSANE sales call you've ever taken 🤯

Not every call starts out sounding like a winner 😅 But if you’re afraid to engage with people who aren’t in the best of moods, you’re leaving money on the table When someone raises their voice at you over the phone, it can feel the same as if they’re yelling in your face: Panic sets in, your pulse raises, you feel the need to raise your voice in return or get defensive 🙅🏻 But as a professional you need to do EVERYTHING in your power to shut down those instincts Respond calmly. De-escalate. Be apologetic for any miscommunication, but do NOT grovel. You want to be the source of stability in the conversation… And behind the initial anger, you may just find the human being at the heart of the call… And maybe even get an opportunity to see if there’s a mutually beneficial deal 🙏 . . . . . . . #salesadvice #coldcalling #realestateinvesting #coldcalltips #salestips