We were scammed by the Groupon mystery getaway.

Sir, just so you know, this is being recorded, and this will be posted to social media. We know you're lying because of all the information in our 45 minute conversation. Do you understand why that is literally a scam? Dave. D A V E, Dave. We've been on the phone for, like, gosh, 45 minutes now. So the more questions we ask, the more it's like raising eyebrows. How you guys are operating the apparent lottery? It is a mystery holiday, ma'am, so it's not like that you can choose a destination to go out. Sir, are you - Are you filled in at all on why we were transferred to you? Yes. Because you were having some sort of concern regarding the destination what is being offered to you. No, we have a concern about the legalities of how you're operating this business. There is no disclosure. The departure airport that all of the lottery relies on, other than the tiers, is a lottery within itself. If that disclosure is not given, and you're gonna try to make us pay more now, do you see how that's a really big legal issue? How come it is a misleading information? Because it's not disclosed. it's a lottery. The airport that you wanted, which is Los Angeles. Let me check out what I have available out from Los Angeles. I just have only that destination available. I don't like the way this is going now. Because what she told us in that 45 minute conversation is totally different than what you're telling us now. Ma'am, you're not allowed to change the destination. ALSO he has no power to issue us a refund, only Groupon does & allegedly they have not been granting them. Ma'am, if it would be a scam, why would I offer you a refund? Because you don't wanna get reported. This is the issue, though. She gave us other options. Now we get the manager on the line who doesn't like the way this conversation is going, and all of a sudden our only option is Denver. And now you're saying you can either go to Denver or get your refund, which that was not the conversation we had with her. So why did that information and the options change? Uh, if you're not happy what is being offered to you, you can simply contact Groupon for the refund. What's being offered? She offered other things. You're only offering Denver for the past couple of minutes. I'm trying to tell you it is a mystery holiday concept. We are not allowed to change the destination even then. Also, we are doing it just to make you happy. as a manager now taking all of that away and are saying Denver or refund. Is that. Is that correct? Yes. Is there anything else I can assist you with? Yeah. Do you understand why that is literally a scam? And you are scamming us because you are revoking the options that the last representative gave us? Absolutely not. I have only Denver available, ma'am. You're lying to me. You're lying. We know you're lying because of all the information in our 45 minute conversation that we got out of the other lady. Is there anything else I can assist you with? Can we. Can we be transferred back to her? Absolutely not, ma'am. Why? Oh, ha ha. Now you're literally just trying to cut off the business and force a refund. Because, you know, just so you know, sir, this is being recorded and this will be posted to social media. That's completely your right, ma'am. He literally hung up on us. No, absolutely not, ma'am. I'm just trying to listen you out. You can make your, uh, decision and you can give us a call back again. Is there anything else I can assist you with? Okay, we decide on Austin Texas, because that's what was offered to us. We don't have that available, ma'am. Transfer us back. You have a good day, ma'am. Take care. Oh, we're just gonna have to report them to the US authorities for their business practices.