at what point are you allowed to stop helping someone?

at what point are you allowed to stop helping someone? My friend's been feeling very depressed for the last few years and I asked him about trying to find a therapist and he said that he can't because it's too expensive. So as his good friend I took his insurance card and I found out that his company offers him 10 free therapy visits and I called up therapists and I made an appointment for him. I gave him the details and he said great thank you and five minutes into the appointment he calls me. Hey, I'm done. What? It's it's only been five minutes. What did you guys talk about? She asked me what's going on and what problems I had and I said nothing, I'm fine. And she said, so what did you want to talk about? And he said nothing, I'm good. So she said okay I guess that's it then, have a nice day. So I said bye. What? Why didn't you tell her any of the things you've been talking about the last three years? The guy said what's the point? Therapy is not gonna fix anything. I'll admit I did get pretty mad. I told him, dude, I spent 4 hours looking up insurances and appointments and therapists for you. The least you could do is give it a chance. This guy had the nerve to say no offence Jason, but I'm not like you, okay? I don't need therapy. Therapy is not gonna fix anything for me. At that point I checked out and I said okay, sorry to hear that. Thanks for trying though and I hung up. I think going to therapy is a green flag because it shows that you are self aware enough to realise that there's something that you trying to work on in your life and you're also making the steps to do that. I'm very curious now though, if you don't believe in therapy, can you explain why? Because I want to know what people's mindsets are on why they don't support therapy.