Why it worked
The video uses a common phrase that many people use and reframes it as a negative, creating a sense of urgency and a desire to learn the 'correct' way to communicate. The direct and assertive tone, combined with visual cues, makes the message impactful.
Summary
The speaker advises against using the phrase "how can I help you?" stating that it diminishes one's authority, credibility, and control in a conversation. They suggest that this phrase makes the speaker appear to have lower status and power.
Structure
- 1Introduction to the common phrase
- 2Explanation of the negative impact on authority and credibility
- 3Demonstration of the phrase's effect
- 4Conclusion on the decrease in power and control
Product placement
The speaker is promoting a free class from Easton University, as indicated by the bio link.
On-screen text
100% OF THE
STOP saying “how can
I help you?” (it comes
across as low status)
TIME, I WANT
STOP saying “how can
I help you?” (it comes
across as low status)
SAYING THIS,
STOP saying “how can
I help you?” (it comes
across as low status)
THIS. HOW CAN
STOP saying “how can
I help you?” (it comes
across as low status)
I HELP YOU?
STOP saying “how can
I help you?” (it comes
across as low status)
WHAT HAPPENS TO
STOP saying “how can
I help you?” (it comes
across as low status)
MY AUTHORITY?
STOP saying “how can
I help you?” (it comes
across as low status)
WHAT HAPPENS TO
STOP saying “how can
I help you?” (it comes
across as low status)
MY CREDIBILITY?
STOP saying “how can
I help you?” (it comes
across as low status)
WHAT HAPPENS TO
STOP saying “how can
I help you?” (it comes
across as low status)
MY POSITION IN
STOP saying “how can
I help you?” (it comes
across as low status)
THIS CONVERSATION?
STOP saying “how can
I help you?” (it comes
across as low status)
YOU NO LONGER
STOP saying “how can
I help you?” (it comes
across as low status)
HAVE CONTROL OF
STOP saying “how can
I help you?” (it comes
across as low status)
THE CONVERSATION.
STOP saying “how can
I help you?” (it comes
across as low status)
BUT YOU LITERALLY
STOP saying “how can
I help you?” (it comes
across as low status)
DECREASE.
STOP saying “how can
I help you?” (it comes
across as low status)
YOU DECREASE, YOU
STOP saying “how can
I help you?” (it comes
across as low status)
GO DOWN IN
STOP saying “how can
I help you?” (it comes
across as low status)
YOUR CREDIBILITY,
STOP saying “how can
I help you?” (it comes
across as low status)
IN YOUR AUTHORITY,
STOP saying “how can
I help you?” (it comes
across as low status)
IN YOUR POWER.