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Contoso_Expense_Hub_Announcement.docx
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Here are three tailored rewrites of the Contoso_Expense_Hub_Announcement, each aligned to a specific audience:
1. Executive Leadership (One Paragraph)
Contoso is launching Expense Hub to replace ERS as part of our broader modernization effort, significantly improving operational efficiency and cost control across the organization. The new platform reduces average reimbursement time from 9 days to 3, automates compliance checks, and minimizes manual review workload—freeing up hundreds of finance hours each quarter. Based on pilot results, we project $1.2 million in annual savings driven by faster processing and improved policy adherence, while also enhancing the employee experience with mobile-first functionality and integrated corporate card tracking.
Key Talking Points for Your Team
• We're moving to a new expense system called Expense Hub to make submitting and getting reimbursed faster and easier.
• The current system (ERS) is being phased out and will eventually become read-only before being fully retired.
• Expense Hub includes features like mobile receipt capture, automatic categorization, and built-in policy checks to reduce errors.
• Employees must submit any draft or pending reports in ERS before their region's go-live date—those drafts will not transfer.
• Everyone needs to complete a short training within two weeks of rollout. Managers have an additional training for approvals and must reset approval delegates.
3-Question FAQ
1. What happens to my existing expense reports?
Only submitted reports will carry forward. Draft or incomplete reports in ERS must be submitted before your region's go-live date or they will not migrate.
2. Will reimbursement times change?
Yes—Expense Hub is designed to reduce reimbursement time from an average of 9 days to about 3 days.
3. What do approvals need to do differently?
You'll need to complete the 15-minute Expense Hub approval training and reset your approval delegation settings before go-live.
3. Frontline Employees (Plain Language)
We're launching a new system called Expense Hub to replace the current expense tool (ERS). It will make it easier and faster to submit expenses and get reimbursed.
What's changing for you:
• You'll use Expense Hub instead of ERS to submit expenses.
• You can take pictures of receipts on your phone instead of entering everything manually.
When it happens:
• The rollout starts July 13, 2026 (timing depends on your region).
• The first thing you need to do:
• Before your go-live date, submit any unfinished expense reports in ERS—those drafts won't carry over.
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